Guest Information

See “Banks.”

The front desk will be happy to assist you.

Mainzer Volksbank – 50 meters away, across from 2 Konrad-Adenauer-Straße.
Deutsche Bank – 150 meters away, 16 Bahnhofstraße.
Both have 24-hour ATMs.

A bathrobe can be rented for €5.

For longer stays, the linens are changed regularly. Daily changes are available upon request—please contact the front desk.

Mon–Fri 6:30–10:00 a.m., Sat–Sun 7:00–11:00 a.m. in the breakfast room/restaurant (4th floor).

Information and reservations are available at the front desk.

The front desk will be happy to provide you with information about nearby authorized service centers.

Children under 12 stay free of charge when sharing their parents’ bed. For inquiries regarding multiple children or additional beds, please contact the front desk.

Please ask at the front desk for more information.

You’ll find complimentary coffee-making facilities in your room. A variety of specialty coffees are available at the front desk.

For meetings and conferences, we partner with ICC and kING (located 100–200 meters away). Rooms accommodating up to 270 people are available. The front desk will be happy to put you in touch with them.

You will find a selection of these items in the bathroom. Additional items (such as toothpaste and a sewing kit), as well as blankets or extra pillows, are available free of charge at the front desk.

We accept Maestro, American Express, Mastercard, and Visa.

Cribs are available free of charge upon request, subject to availability.

Currency exchange is available at banks during business hours (see “Banks”).

Spelt pillows, neck pillows, and neck rolls are available at the front desk, subject to availability.

Please check out of your room by 12:00 p.m. Late check-out may be arranged by contacting the front desk.

The front desk will be happy to assist you.
Emergency medical service: First dial “0” for the operator, then 19292 (Ingelheim).
If necessary, a doctor will come to the hotel following a telephone consultation.

In case of an emergency, please contact the front desk (Tel. 444) or call 911 directly. First-aid supplies are available at the front desk.

Please contact the front desk at 444.

Important numbers: Police 110, Fire Department 112, Emergency Medical Services 112.

For more information about the doctors, see “Doctor”

All emergency exits are clearly marked and listed on the inside of your room door.

Information about local attractions is available at the front desk.

In the event of a fire alarm, remain calm, close the windows, and close the door behind you after leaving.

Follow the evacuation plan posted in your room.

Fire extinguishers are located on every floor.

Do not use the elevators—please exit the building exclusively via the stairs and designated evacuation routes.

Assembly point: Corner of H&M and C&A.

See also “Emergencies.”

The front desk will be happy to assist you with inquiries or reservations.
Alternatively: Airport Information, Tel. 01806–3724636.

Orders can be placed at the front desk. We are happy to provide vases.

There is a gas station on Konrad-Adenauer-Straße (about 350 meters away).

Please check in at the front desk to schedule an appointment.

See “Coffee and Tea.”

You can pick up informational materials at the front desk.

Austria 0043, Belgium 0032, Switzerland 0041, Denmark 0045, Spain 0034, France 0044, Italy 0039, Luxembourg 00352, USA 001, Netherlands 0031, Norway 0047, Sweden 0046.

Our website: https://das-karl.de
Free high-speed Wi-Fi is available throughout the hotel.

The password is: Karl.Gast

Ironing equipment is available at the front desk.

Dry cleaning (suits, dresses, jackets, etc.) is available through the front desk (Tel. 444); processing time is at least 3 days.

Lost and found items are held at the housekeeper’s office—please check in at the front desk.

You can leave your luggage at the front desk or in the luggage room at any time, free of charge.

All incoming and outgoing mail is handled by the front desk.
There is a post office located at 14 Georg-Rückert-Straße (100 meters away).

To save energy, there is no minibar.
Please help yourself to drinks from the beverage fridge in the lobby.

Messages will be held for you at the front desk.

Parking is available at the “Neue Mitte” parking garage. Rates: €0–25 per day.

International power adapters are available free of charge at the front desk. If your devices do not have a 220-volt plug or if you need an RJ-11 extension cable to work at your desk, the front desk will provide one free of charge 24 hours a day.

Dogs are welcome (€10 per day). Please keep them on a leash at all times inside the hotel.

Bahnhof-Apotheke Neue Mitte (approx. 150 m away), Tel. 06132–2746.
Hours: Mon–Fri 8:00 AM – 8:00 PM, Sat 8:00 AM – 6:00 PM.

Copies are available at the front desk (€0.20 per page).

Please hang the appropriate door sign on the outside of your room door.

The front desk will be happy to print your documents (€0.20 per page).

Our front desk is available 24 hours a day – Tel. 444.

Bowling, tennis, and golf can be arranged through the front desk.
The front desk can also arrange wine tastings at nearby wineries.

Please return your room key to the front desk when you check out.

Please use the free safe in your room or at the front desk.

The equipment is available at the front desk (Tel. 444).

You can find shoe-cleaning supplies in the closet or pick them up at the front desk.

Terry cloth slippers are available at the front desk for €1.50 per pair.

Stamps are available at the front desk.

The front desk will be happy to call a taxi for you.

If you have any questions about Wi-Fi, phones, or other technical devices, the front desk will be happy to assist you.

To reach the switchboard, dial “0”.

Dial internal extensions directly.

Reception: 444

The front desk can provide you with information about the various ticket options.

There is a cigarette vending machine on the 4th floor, in front of the restrooms.

Ingelheim Station is about 300 meters away and can be reached in about 3 minutes on foot.

You can pick up umbrellas for free at the front desk in exchange for a deposit.

We can arrange a wake-up call at any time—please let the front desk know the night before.